AT Kris-Hans, we seek to consistently provide products and services that exceed the expectation of our customers. To achieve customer satisfaction, we strive:
To continuously improve on the quality of our products and services;
On a continuous bases, evaluate the satisfaction of our customers with a view of integrating their concerns into our service deliveries;
To ensure the use of highly competent and skilled staff in our operations;
To ensure that duties and responsibilities are properly defined and performed in accordance to established standards which also includes: statutory, regulatory, and customer requirements.
To adequate planning and communication prior, and during an operation to ensure inefficiency, waste, errors, and complaints are totally eliminated.
To comply with and implement across all our processes the requirements of ISO 9001 2015 and other relevant standards that will guarantee customer confidence on our products and services.
Ensure the use of top-notch equipment in the provision of products and services.